CCMS now features urgent flag function

By: Juliet
On: Monday, 24 November, 2014

New enhancement to Client and Cost Management System (CCMS) allows you to indicate if an application or amendment is urgent.

The urgent flag function will remove the need for you to contact the Legal Aid Agency’s customer service team to let them know when an urgent item of work has been submitted.

What is classed as urgent?

Urgency is defined as work that:

  • needs to be completed within 48 hours
  • is not already covered under the scope of the existing certificate (if a certificate exists)

If an application or amendment does not fulfil the criteria given above, the urgent flag will be removed …read more

Source: Family Law News